Operating model to scale digital capabilities across 5 countries.
✦
Agent Experience
IA driven
+10
años diseñando
productos digitales
Product Strategy
Sandra
Reyes
Product Design • AI & Agent Experience
I design products that
make sense
✦
Agent Experience
AI driven
+10
years designing
digital products
About me
Design, product and technology
+ 10
years in digital products
+4
tech industries
5
countries leading UX teams
Hi 
! I’m a product designer with over 10 years building digital products for large organizations. I’ve worked across different industries (telco, logistics, fintech and retail), refining how to move between design, product and technology for each one.
Over the past few years I’ve incorporated AI in different ways, from day-to-day support to designing and organizing agent architectures and integrating them into work processes.
Although my foundation is design, I’m increasingly interested in understanding products from a business perspective. My various studies have opened the way I think, and that has changed how I analyze and approach every challenge.
I focus on integrating AI and design to amplify the human impact behind every product.
+ 10
years in digital products
+4
tech industries
5
countries leading UX teams
“Technology has innovation at its core, and the more diverse the team, the greater the creativity. It’s important to bring women into decision-making groups not just as technology users, but as creators of it.”
— Interview in Diario Financiero on diversity and women’s leadership in technology.
Convergence of three critical platforms with an agentic layer proposal.
Agent experience design for CoE of Engineering.
education and certifications
Master’s in Technology Management and Entrepreneurship, U. Adolfo Ibañez
Babson Build MBA5 Program, Babson College
Diploma in Digital Transformation Management, U de Chile
Diploma in Digital Strategies and Experiences from Design, U. Católica de Chile
Metrics and Design Course, Sol Mesz.
Inclusive Design for Digital Platforms, U. del Desarrollo
Design Sprint Remote Training, Puentte Design
Agile Methodologies: Scrum + Kanban, eClass
Scrum Foundation Professional Certificate (SFPC), CertiProf
Capital Abeja Entrepreneurship Program, Sercotec
Every project has been an experience of learning and creation, always focused on solutions that make a difference.