Plataforma back office para Aaxis

Platform to organize information, reduce manual work, and support the management of single and multiple tenants.

01

Context

Aaxis needed a back office platform to improve property management and support the administration of single and multiple tenants.

The operation required centralizing information that was usually spread across contracts, documents, calendars, requests, expenses, and communication channels.

The challenge was to design a clear and scalable experience that helped teams manage internal processes with more structure, efficiency, and autonomy.

02

The challenge

Design a platform capable of organizing internal management processes without increasing complexity for users.

The product needed to support information queries, contract and document management, request tracking, rental calendars, expense follow-up, and smoother communication with the management company.

The design also needed to consider integrations with external systems, such as online scheduling tools and property management platforms.

The goal was not only to create a functional interface, but to build a foundation that could reduce repetitive tasks and improve operational productivity.

03

What I did

I worked on the UX/UI design of the platform, focusing on navigation structure, user flows, and reusable components.

I also designed the product’s UI Kit to create visual consistency, support future iterations, and improve communication with development.

I worked on:

UX/UI design for a back office platform.

Information architecture.

Reusable component design.

Responsive and scalable experience design.

Flows for complex queries and management tasks.

04

Defining the experience

The experience needed to help users find information quickly and complete administrative tasks without friction. The design was guided by three principles:

Clarity

Organize complex information in a simple and understandable way.

Efficiency

Reduce unnecessary steps and support recurring actions.

Scalability

Create components and patterns that could grow with the platform.

The focus was to build a practical, structured experience prepared to support different types of users, properties, and operational needs.

05

Impact

The project helped establish the foundation for a more organized property management platform.

It contributed to:

  • Centralizing operational information.
  • Reducing administrative workload.
  • Improving request tracking.
  • Making contracts and documents easier to access.
  • Creating a clearer experience for tenants and internal teams.
  • Establishing a consistent and reusable UI Kit.
  • Improving communication between design and development.

The value of the project was in turning scattered administrative processes into a clearer, more structured, and more efficient digital experience.

06

Learnings

This project strengthened my ability to design internal platforms where efficiency depends on both the interface and the structure of the system.

I learned that in back office products, design should not only look organized. It should reduce cognitive load, make key actions visible, and support faster decisions.

It was also a valuable experience because the project was developed with an English-speaking client, which required clear communication, documentation, and alignment throughout the process.

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